Return And Exchange Policy

Thank you for shopping at https://gigsforgurus.com/

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy. 

The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Individual (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Pets Store Located at GB.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from https://gigsforgurus.com/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

GENERAL RETURN POLICY

We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it, or credit your account. You are eligible for a REFUND or CREDIT/GIFT CARD which are subject to the below terms:

Product that are bought from the Physical Stores can be returned. All Items are eligible for return and would be processed if conditions are met.

 

REFUND POLICY

In order to be eligible for a refund, you have to return the product within 45 days of your purchase. If the product is damaged in any way, or you have initiated the return after 45 days have passed, you will not be eligible for a refund.

In order for the product to be eligible for a Refund, make sure these conditions are met:

  • Product must be returned in its original packaging
  • Product must have the receipt or proof of purchase

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase. 

 

CREDIT POLICY

You are given 45 days to ask for the credit from the date of purchase. Customers are entitled to ask for STORE-CREDIT or GIFT CARD in exchange to the Goods

In order for the product to be eligible for Credit make sure that these following conditions are met:

  • Product must have the receipt or proof of purchase

Product that are on sale or discounted is eligible for Credit

We offer 100% return to refund that are processed through Credit and has No Expiry Period. Credits can be used to pay for shipping fees.

Unfortunately, product that were marked as a gift when purchased is not allowed to be Returned or Exchanged.

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Email Address: Caserich3420@gmail.com

You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.

Shopping Cart